Finding the right help for your aging loved one shouldn’t feel like searching for a needle in a haystack.
Caring for an older family member in Jacksonville comes with many questions: Where can I find help with meals? Who offers transportation services? What senior centers are nearby?
Fortunately, Jacksonville has many resources for seniors and their families, but knowing where to look can save you precious time and energy.
Emergency Services
When emergencies arise, knowing exactly who to call can save precious time and potentially lives.
Elder Helpline: Your First Call for Assistance
Contact: 1-888-242-4464
The Elder Helpline serves as the gateway to all senior services in Northeast Florida. Available Monday-Friday, 8am-5pm, this should be your first call when you’re not sure where to turn. They can connect you with everything from emergency financial assistance to urgent home repair services.
ElderSource: Northeast Florida’s Aging Resource Center
Contact: (904) 391-6600 Website: eldersource.org
ElderSource serves as the Area Agency on Aging for Northeast Florida, including Jacksonville. They coordinate services for seniors in crisis, including:
- Emergency home energy assistance
- Urgent meal delivery
- Crisis mental health services
- Temporary emergency caregiving
Adult Protective Services (APS)
Contact: 1-800-96-ABUSE (1-800-962-2873) Available: 24/7 for reports of elder abuse, neglect, or exploitation
If you suspect an elderly person is in danger from abuse, neglect (including self-neglect), or financial exploitation, contact APS immediately. They can initiate emergency interventions when necessary.
Healthcare Resources
Jacksonville offers specialized healthcare options designed specifically for seniors’ unique needs.
UF Health Jacksonville Senior Services
Contact: (904) 244-9000 Website: ufhealthjax.org/
UF Health offers comprehensive geriatric assessments, specialized senior care clinics, and care coordination services. They accept Medicare and most major insurance plans.
Mayo Clinic Senior Health Center
Contact: (904) 953-7000 Website: mayoclinic.org/patient-visitor-guide/florida
Mayo Clinic provides specialized geriatric medicine services, including memory assessments, fall prevention programs, and management of complex medical conditions.
Community Hospice & Palliative Care
Contact: (904) 268-5200 Website: communityhospice.com
Serving the Jacksonville area for over 40 years, Community Hospice provides end-of-life care, palliative care for symptom management, and grief support services.
Sodalis Jacksonville
Contact: (904) 299-1936 Website: sodalissenior.com/jacksonville/
This organization provides support, resources, and referrals for families dealing with Alzheimer’s disease and other forms of dementia, including a helpline and educational programs.
Housing Options
From aging in place to specialized care facilities, Jacksonville offers numerous housing options for seniors at various levels of independence.
Aging True Community Senior Services
Contact: (904) 807-1200 Website: agingtrue.org
Aging True provides home health services, case management, and senior housing options throughout Jacksonville. Their Medicaid waiver programs can help pay for services to keep seniors in their homes.
Jacksonville Housing Authority – Elderly Housing
Contact: (904) 630-3810 Website: jaxha.org
JHA offers affordable housing options specifically for low-income seniors, including efficiency and one-bedroom apartments in several locations throughout the city.
Florida Department of Elder Affairs – Assisted Living Facility Ratings
Contact: (850) 414-2000 Website: quality.healthfinder.fl.gov/
Before selecting an assisted living facility, check this state resource for inspection reports, complaints, and overall ratings of all licensed facilities in Jacksonville.
Reality check: The average cost of assisted living in Jacksonville is $4,400-$5,800 per month in 2025, with memory care units averaging $5,900-$7,500 monthly. Nursing homes in the area average $12,000-$13,500 per month—costs that Medicare does not cover.
Transportation Services
Loss of driving privileges doesn’t have to mean loss of independence in Jacksonville.
JTA Connexion
Contact: (904) 265-6940 Website: www.jtafla.com/
JTA’s paratransit service provides door-to-door transportation for eligible seniors who cannot use regular bus service due to disabilities or medical conditions. Service costs $3-4 per one-way trip.
ElderSource Transportation Program
Contact: (904) 391-6699
For seniors who don’t qualify for JTA Connexion but still need transportation assistance, ElderSource coordinates volunteer drivers and reduced-fare transportation options.
Aging True Senior Transportation Services
Contact: (904) 807-1203
Offering transportation to medical appointments, grocery shopping, and other essential services for seniors enrolled in their programs.
Meal Programs
Proper nutrition is essential for senior health, and Jacksonville offers several programs to ensure no senior goes hungry.
Meals on Wheels (Aging True)
Contact: (904) 807-1203 Website: agingtrue.org/nutrition/
Provides home-delivered meals to homebound seniors throughout Duval County. Sliding scale fees based on income, with no senior turned away due to inability to pay.
Senior Centers with Congregate Dining
Multiple centers throughout Jacksonville offer free or low-cost lunches for seniors 60+, including:
- Lane Wiley Senior Center: (904) 783-3338
- Leroy D. Clemons Senior Center: (904) 765-6500
- Lincoln Villa Senior Center: (904) 765-0517
- Mary L. Singleton Senior Center: (904) 630-0995
Reservations required 24 hours in advance.
Supplemental Nutrition Assistance Program (SNAP)
Contact: 1-866-762-2237 Website: myflfamilies.com/SNAP
Many seniors qualify for SNAP benefits (formerly called food stamps) but don’t apply. Income limits are higher for seniors than for younger adults. In 2025, a single senior can qualify with a monthly income up to $2,025.
Social Activities
Isolation poses serious health risks for seniors. These Jacksonville resources help older adults stay engaged and connected.
Jacksonville Senior Centers
The City of Jacksonville operates multiple senior centers offering activities, classes, and social opportunities:
- Bennie Furlong Senior Center at the Beaches: (904) 270-1688
- Charlie T. Joseph Senior Center: (904) 353-2043
- Hammond Senior Center: (904) 786-5222
- Louis Dinah Senior Center: (904) 765-0517
- Mandarin Senior Center: (904) 262-7309
All centers offer free activities including exercise classes, art programs, games, and educational workshops.
Jewish Community Alliance – Senior Programming
Contact: (904) 730-2100 Website: jcajax.org/adults
Offers a variety of programs for seniors, including fitness classes, cultural events, and social activities. Open to all Jacksonville seniors regardless of religious affiliation.
YMCA Active Older Adults Program
Contact: Varies by location
Jacksonville area YMCAs offer specialized fitness programs, social activities, and volunteer opportunities for seniors, with special membership rates for adults 65+.
Caregiver Support
Caregivers need support, too. These Jacksonville resources provide assistance for those caring for elderly loved ones.
Community Hospice Caregiver Support Program
Contact: (904) 407-6790 Website: communityhospice.com/info-for/caregivers
Offers support groups, education, and respite services for caregivers, regardless of whether their loved one is receiving hospice services.
ElderSource Caregiver Support
Contact: (904) 391-6600 Website: myeldersource.org/resources/caregiver-senior-resources/
Provides information, referrals, caregiver training, respite care, and support groups for caregivers of elderly individuals.
Mental Health Resources
Mental health matters at every age. These resources address the unique mental health needs of older adults.
Baptist AgeWell Center for Senior Health
Contact: (904) 202-4243 Website: baptistjax.com/agewell
Provides comprehensive mental health services for older adults, including treatment for depression, anxiety, and adjustment to life changes.
NAMI Jacksonville (National Alliance on Mental Illness)
Contact: (904) 724-7782 Website: www.namijax.org/
Offers support groups, education, and resources for seniors with mental health conditions and their families.
Senior Life Solutions at Ascension St. Vincent’s
Contact: (904) 296-3700 Website: healthcare.ascension.org/Specialty-Care/Behavioral-Mental-Health
An intensive outpatient program specifically designed to meet the unique needs of seniors struggling with depression, anxiety, grief, or other mental health concerns.
How Berg Bryant Elder Law Group Helps
Understanding which resources are right for your situation can be overwhelming. At Berg Bryant Elder Law Group, we help families by:
- Assessing your loved one’s specific needs to identify which Jacksonville resources are most appropriate
- Creating a customized resource plan that addresses both immediate and long-term care requirements
- Connecting you directly with program coordinators rather than just providing a list of phone numbers
- Helping you navigate eligibility requirements for various assistance programs
- Coordinating between multiple service providers to ensure comprehensive care
- Providing ongoing support as your loved one’s needs change
Having Questions? Contact Our Elder Law Attorneys Today
Secure the peace of mind you and your family deserve by reaching out to our Florida Board-Certified elder law team. Here’s how to get started:
- Call Us for a Complimentary Intake — Speak directly with a knowledgeable team member. They’ll assess your situation and connect you with an attorney who understands your needs. (Berg Bryant Elder Law Group, PLLC)
- Submit Our Online Contact Form — Complete the brief form at https://www.bbelderlaw.com/contact-us/ to request a personalized consultation.
- Visit Our Jacksonville Office
Meet our team in person at:
7545 Centurion Parkway, Suite 108
Jacksonville, FL 32256 (Berg Bryant Elder Law Group, PLLC)
Take the first step toward protecting your loved one’s future—our elder law attorneys are ready to guide you through estate planning, Medicaid asset-protection, guardianship, and more.
This blog post is for informational purposes only and does not constitute legal advice. Contact information and program details may change. Verify current information directly with service providers.
Author Bio
Kellen Bryant, Esq.
Founder
Florida Bar Board Certified Elder Law Attorney, Kellen Bryant focuses his law practice on advising and helping caregivers with a particular focus on asset protection and preservation from long-term care costs, creditors, and predators. Kellen Bryant is AV Preeminent® Rated, meaning his attorney peers rated him at the highest level of professional excellence. Kellen Bryant was nominated and selected as a Super Lawyer, Rising Star: 2022.
